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Zagreb Electric Tram

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Zagreb Electric Tram
Overview
LocaleZagreb, Croatia
Transit typeTram
Bus
Funicular
Gondola lift
Number of lines19 tram lines
146 bus lines
Daily ridership490,000
Chief executiveMarko Bogdanović
Websitewww.zet.hr
Operation
Began operation1891
Technical
System length116 km (72 mi)
Track gauge1,000 mm (3 ft 3+38 in) (narrow gauge)

The Zagreb Electric Tram (ZET) (Croatian: Zagrebački električni tramvaj) is the transit authority responsible for public transport in Zagreb, the capital of Croatia, and parts of the surrounding Zagreb County.

ZET operates an extensive bus system, 19 tram lines (15 daytime lines and 4 nighttime lines), a gondola lift and a funicular line. Historically, ZET workshops also produced trams (namely, types M-22, M-24 and three TMK 101 prototypes). The vehicles are painted in blue, a recognizable symbol of the city's public transport. ZET offers free public transportation to all citizens over 65 and under 18 years old, starting in 2024 and 2025 respectively.

History

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Zagreb Electric Tram was founded in 1891, the year the first horse-drawn trams started operation in Zagreb.[1] The first electric trams started operating in 1910, and the belgian company Compagnie Mutuelle de Tramways was commissioned to build and maintain the tram infrastructure.[2] In 1916, as money was scarce during World War I and the service worsened, the City Savings Bank bought the majority of ZET shares. To improve service, the bank invested in a new workshop for tram repairs, and later, in 1924, in the reconstruction of existing tracks and construction of new ones.[3] In 1929, ZET took control of the Zagreb Funicular.[4] Soon after, in 1931, after ZET merged with City Bus Transport (Gradski autobusni promet), it took control of all busses and bus lines in the city.[1][2] In 1960, it was chosen as the investor of the Zagreb Cable Car, which was opened in 1963.[1][5] In 1990, the City of Zagreb became the new owner of ZET, and in 2007, it became a subsidiary of Zagreb Holding.[2] In both 2014 and 2017, as part of a restructuring of Zagreb Holding, the City Assembly voted to make ZET once again a public company under the ownership of the city.[6][7] The change happened in January 2018.[8][9]

Management

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Zagreb Electric Tram is headquartered at Ozaljska 105, located on the Ljubljanica tram depot.[10] It employs 3698 people.[11] Trade Union of Drivers and Transport Workers ZET Zagreb (Sindikat vozača i prometnih radnika ZET Zagreb) is a trade union representing the employees.[12] The management of the company is split between the management board, whose president is the director of the company, and the supervisory board.[13]

Directors

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Name[14] Tenure
Ludvig Payerle 25 July 1891

31 May 1909
Joseph Brand 1 June 1909

4 August 1911
Antun Lončarić 4 August 1911

1 June 1913
Artur Reicher 1 June 1913

29 August 1917
Adolfo Košak 29 August 1917

31 March 1939
Dragutin Mandl 1 April 1939

11 March 1946
Slavko Milosavljević 11 March 1946

14 August 1946
Šime Brnčić 14 August 1946

15 December 1947
Nikola Ljubešić [a] 15 December 1947

6 April 1949
Slavko Barberić 6 April 1949

30 June 1950
Julio Markužić 1 July 1950

31 January 1951
Ivan Vasiljević 1 February 1951

20 July 1951
Šime Brnčić 21 July 1951

19 November 1954
Josip Jug 19 November 1954

5 March 1955
Šime Brnčić 5 March 1955

22 April 1955
Slavko Milosavljević 22 April 1955

19 March 1956
Franjo Mihl 19 March 1956

1 March 1963
Ivan Horvatić 1 March 1963

1 April 1971
Stjepan Potlaček 1 June 1971

29 February 1976
Dragutin Kračun 1 March 1976

17 May 1976
Branko Rački 17 May 1976

11 March 1987
Zvonimir Kovačić 11 March 1987

30 September 1987
Julius Pevalek 1 October 1987

5 October 2006
Ivan Tolić 7 October 2006

12 May 2010
Dubravko Baričević 13 May 2010

14 November 2013
Ivan Tolić 15 November 2013

30 October 2014
Ljuba Romčević Žgela 31 October 2014

31 January 2022
Marko Bogdanović Since 1 February 2022

Ticketing system

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Tram and bus tickets can be bought at normal and ZET kiosks or in the vehicle from the driver, for cash only.[16] The yellow ticket scan machines are located next to the driver cabin in a bus, or at the front and the back of a tram. Starting in 2024, it is possible to deposit money into the MojZET app and scan the QR code next to the tram doors to buy the ticket.[17] ZET also sell transport passes for a month or a year. People under 18 and over 65 don’t have to pay for a pass, but have to have it present, while students get a discount.[18][19][20] ZET employs ticket inspectors to inforce the rules.[21]

Ridership

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Year Number of passengers[22][23] Change (%)
2017 288,470,000 -
2018 273,343,000 Decrease5.24
2019 261,992,000 Decrease4.15
2020 187,881,000 Decrease28.92
2021 170,638,000 Decrease9.18
2022 170,679,000 Increase0.02
2023 158,673,000 Decrease7.03
2024 179,095,000 Increase12.87

Services

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Tram

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The first tram line was opened on 5 September 1891, setting off a vital part of the Zagreb mass transit system. The first electric trams started operating on 18 August 1910.[3] Today, Zagreb features a tram network of 259 trams on 15 day and 4 night lines running over 116 km (72 mi) of tracks through 261 stations and transporting little under 490,000 passengers per day.[23][24][25][26][27] The majority of stations serve multiple tram lines. Trams are more frequent on work days, especially during rush hour, and the least frequent on Sunday. Daytime lines come every 5-15 minutes on average.[28]

Bus

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Modern ZET tram and bus

Bus transport was introduced in Zagreb in 1927, and was first managed by the enterprise Bus Transport (Autobus promet). In 1930, the concession was given to V. & M. Barešić & Company and their affiliate company Autobrzovoz. The City Savings Bank took control of the bus system in 1931 and commissioned the enterprise City Bus Transport (Gradski autobusni promet) to manage the lines, which later merged with ZET.[2][29] Starting out small, the network has since expanded to 146 bus lines, consisting of 480 buses.[30][23] The buses primarily run outside the city center where there are no trams, in the suburbs and to nearby cities, such as Zaprešić, Velika Gorica, Bistra, etc.[31] Bus service frequencies vary significantly between lines. Timetables are available at the stops and online.[32]

The current stock consists of MAN, Mercedes-Benz and Iveco buses, all of them low-floor.[33] In 2007, ZET started using 10 biodiesel busses, and in 2008 it bought 60 CNG buses, but since the city had no adequate CGN pumps, the busses were barely used until 2014, when a proper pump was built.[34][35][36][37] The first electric bus was put into service in April 2025.[38]

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Funicular

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ZET funicular

The only funicular in Zagreb is operated by ZET, connecting Ilica through Josip Eugen Tomić Street with Strossmayerovo Promenade to the north, on the Upper Town.[39] The funicular was built by David William Klein and opened on 8 October 1890, starting permanent operation on 23 April 1893. In 1929, the funicular became property of the City of Zagreb, and ZET took control of the maintenance and the finances of the funicular. In 1934, the steam engines were replaced with an electric drive system.[40] It has two cars for 28 passengers each, and with a speed of 1.5 m/s takes 1 minute to complete the trip. It runs on a 1200 mm gauge track, with a length of 66 m and height 30.5 m, and inclination 52%, or 27.52°.[41][42]

Gondola lift

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Old passenger cabin as a sculpture

ZET was the investor of the first gondola lift in Zagreb, which started construction in 1962, and was opened in July 1963, in use until 2007. It had 88 cabins, each for 4 people. It took 23 minutes to get to the top of Medvednica, with a height difference of 670 m. In 2007, after one of the electric motors broke, it was concluded that the repairs would be too expensive, and the gondola lift was permanently closed.[1][43]

The new gondola lift was opened in 2022 and has 84 cabins, able to transport 1500 people per hour. The route is 5017 m long with a height difference of 754 m. The ride lasts for from 16 to 22 minutes, depending on the speed, which is around 20 km/h. The new cabins are accessible to people with disabilities and bycicles.[44][45][46]

Other services

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  • Vans for transporting people with disabilities[47]
  • Fulir, electric vehicles intended for transporting elderly people in the pedestrian zone in the city centre[48]

Notes

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  1. ^ From 17 January 1948 to 6 April 1949, ZET was split into many different enterprises, including Directorate of City Traffic Enterprises (Direkcija gradskih saobraćanih poduzeća), of whom he was a director[15]

References

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  1. ^ a b c d "O nama". zet.hr (in Croatian). Retrieved 2025-07-02.
  2. ^ a b c d enciklopedije, Uredništvo Hrvatske tehničke (2016-11-09). "Zagrebački električni tramvaj | Hrvatska tehnička enciklopedija" (in Croatian). Retrieved 2025-07-02.
  3. ^ a b "Od konjskog do niskopodnog tramvaja". www.zagreb.hr (in Croatian). Retrieved 2025-07-02.
  4. ^ "Zagrepčani su nekada za Uspinjaču imali posve zanimljiv nadimak - Zapinjača | Lice Grada" (in Croatian). 2021-03-07. Retrieved 2025-07-02.
  5. ^ "Dosje o Bandićevoj poskupjeloj Žičari: Laži, aneksi, tužbe ljubavne afere, osvete..." www.vecernji.hr (in Croatian). Retrieved 2025-07-02.
  6. ^ "ZET više nije dio Zagrebačkog holdinga!". Dnevnik.hr (in Croatian). Retrieved 2025-07-02.
  7. ^ "Odluka izglasana - ZET i Velesajam izdvajaju se iz Holdinga". tportal.hr. Retrieved 2025-07-02.
  8. ^ "Povijest". zgh.hr (in Croatian). Archived from the original on 2025-06-28. Retrieved 2025-07-02.
  9. ^ "ZET u siječnju izlazi iz ZG holdinga". www.moj-posao.net (in Croatian). Retrieved 2025-07-02.
  10. ^ "Kontakti". zet.hr (in Croatian). Retrieved 2025-07-02.
  11. ^ "ZAGREBAČKI ELEKTRIČNI TRAMVAJ d.o.o." infobiz.fina.hr. 2025-07-02. Retrieved 2025-07-02.
  12. ^ "SINDIKAT VOZAČA I PROMETNIH RADNIKA ZET ZAGREB". infobiz.fina.hr. 2025-07-02. Retrieved 2025-07-02.
  13. ^ "Uprava-ustrojstvo". zet.hr (in Croatian). Retrieved 2025-07-02.
  14. ^ "Vodeći ljudi ZET-a". zet.hr (in Croatian). Retrieved 2025-07-02.
  15. ^ "Vodeći ljudi ZET-a". zet.hr (in Croatian). Retrieved 2025-07-02.
  16. ^ "Papirnata karta". zet.hr (in Croatian). Retrieved 2025-07-02.
  17. ^ "Aplikacija MojZET". zet.hr (in Croatian). Retrieved 2025-07-02.
  18. ^ "Od 1. travnja besplatan javni prijevoz za mlađe od 18 godina". zet.hr (in Croatian). Retrieved 2025-07-02.
  19. ^ "Besplatan prijevoz 65 +". zet.hr (in Croatian). Retrieved 2025-07-02.
  20. ^ "Cijene, prodaja i plaćanje". zet.hr (in Croatian). Retrieved 2025-07-02.
  21. ^ "Kontrola karata". zet.hr (in Croatian). Retrieved 2025-07-02.
  22. ^ andrej (2025-02-25). "Iz Grada tvrde da je prošle godine ZET prevezao 180 milijuna putnika, a ne 150 milijuna kako tvrdi Ivica Lovrić". Faktograf.hr (in Croatian). Retrieved 2025-07-02.
  23. ^ a b c "Vozni park". zet.hr (in Croatian). Retrieved 2025-07-02.
  24. ^ V, K. (2025-04-18). "Dnevne tramvajske linije u Zagrebu | Popis linija i trasa kojima prometuju". ZGportal Zagreb (in Croatian). Retrieved 2025-07-02.
  25. ^ "Noćne linije". zet.hr (in Croatian). Retrieved 2025-07-02.
  26. ^ "ArcGIS Dashboards". www.arcgis.com. Retrieved 2025-07-02.
  27. ^ "PRIJEVOZ SIJEČANJ – PROSINAC 2024" (PDF). zagreb.hr. 2025-03-14. Retrieved 2025-07-02.
  28. ^ "ZET vozni red". Prometna Zona (in Croatian). Retrieved 2025-07-02.
  29. ^ Dalibor, Cetina (2015-10-16). "Projekt uvođenja nove tehnologije voznog parka u poduzeću Pulapromet d.o.o." zir.nsk.hr. Retrieved 2025-07-02.
  30. ^ "Dnevne linije". zet.hr (in Croatian). Retrieved 2025-07-02.
  31. ^ Popis autobusnih linija (in Croatian) [List of bus lines] zet.hr
  32. ^ Pavlica, Valentina (2023-09-25). "Gorući problem u Zagrebu izluđuje ljude: 'Vozni red na stanici stoji za ukras'". Zagreb.info (in Croatian). Retrieved 2025-07-02.
  33. ^ "Predstavljeni novi niskopodni autobusi ZET-a". www.zagreb.hr (in Croatian). Retrieved 2025-07-02.
  34. ^ "Zagreb biodizelom štedi 4 milijuna kuna godišnje". Retrieved 2025-07-02.
  35. ^ "Autobuse na plin ZET konačno stavlja u puni pogon?". tportal.hr. Retrieved 2025-07-02.
  36. ^ ""Genijalci": ZET nabavio buseve na metan, a nema ih gdje puniti | Poslovni savjetnik". www.poslovni-savjetnik.com. Retrieved 2025-07-02.
  37. ^ "Punionica prirodnog plina za autobuse ZET-a". www.zagreb.hr (in Croatian). Retrieved 2025-07-02.
  38. ^ "Prvi električni autobus u javnom prijevozu u Hrvatskoj pušten u promet u Zagrebu na liniji 113". www.zagreb.hr (in Croatian). Retrieved 2025-07-02.
  39. ^ "Zagrebačka uspinjača – najkraća uspinjača na svijetu". visitzagreb.hr. 2025-07-02. Retrieved 2025-07-02.
  40. ^ "Zagrepčani su nekada za Uspinjaču imali posve zanimljiv nadimak - Zapinjača | Lice Grada" (in Croatian). 2021-03-07. Retrieved 2025-07-02.
  41. ^ "Infozagreb - Uspinjača". www.infozagreb.hr (in Croatian). Retrieved 2025-07-02.
  42. ^ The STB (2008-08-24), Zagreb, Uspinjača 24.08.2008, retrieved 2025-07-02
  43. ^ Ador - Internet and Multimedia, Zagreb, Croatia, www.ador.hr. "ZET". www.zet.hr. Archived from the original on 2009-07-08. Retrieved 2025-07-02.{{cite web}}: CS1 maint: multiple names: authors list (link)
  44. ^ "O Žičari Sljeme". Žičara Sljeme (in Croatian). Retrieved 2025-07-02.
  45. ^ "Žičara Sljeme - Saznajte sve informacije i novosti o Žičari Zagreb". Žičara Sljeme (in Croatian). Retrieved 2025-07-02.
  46. ^ "More about..." zet.hr (in Croatian). Retrieved 2025-07-02.
  47. ^ "PRIJEVOZ ZET-A Stigla nova vozila za osobe s invaliditetom i djecu s teškoćama u razvoju". NACIONAL.HR (in Croatian). 2025-05-16. Retrieved 2025-07-02.
  48. ^ "Jutarnji list - Tomašević pušta Fulira u pješačku zonu: 'Ako ste stariji ili nepokretni prevest će vas, evo kako ga naručiti'". www.jutarnji.hr (in Croatian). 2025-04-25. Retrieved 2025-07-02.
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