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Farmers Insurance Federal Credit Union

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Farmers Insurance Federal Credit Union (FIGFCU)
Company typeCredit union
IndustryFinancial services
Founded1936
HeadquartersBurbank, California, United States
Area served
United States
Key people
Mirella Reznic, CEO
ProductsHome Equity Loans, Personal Loans, Mortgage Loans, Vehicle Loans, Commercial Real Estate (CRE) Loan, Special Assistance Loans, Credit Cards, High Yield Checking, CashBack Checking, Online Savings, Holiday Club Account, Health Savings Account (HSA), Tax Saver Account, Money Market, Youth Accounts, Certificates, Individual Retirement Accounts (IRA),Direct Deposit, Tax Saver Account Farmers Premium Trust Account, Non-Farmers Premium Trust Account, Simplified Employee Pension (SEP) IRA, Agency Loans, Farmers Secured Loan, Farmers Secured Line of Credit, Farmers Business Loan, Agency Acquisition Loan, Preferred Agent Mortgage
ServicesDigital Banking, Referral Program, Financial Wellness Check, Financial Counselors, Direct Deposit Signup, eStatements Enrollment, Privilege Pay - Debit Card Coverage, Skip-A-Pay Request, Round It Up Opt-In, Credit Score Opt-in
Total assets$1.5 Billion USD (2024)
Members63,000 (August 2025)
Websitehttps://www.figfcu.org

Farmers Insurance Federal Credit Union (FIGFCU) is a not-for-profit, member-owned financial institution headquartered in Burbank, California. Established in 1936, FIGFCU returns its profits to members, not shareholders, through higher savings and checking yields, lower rates on loans and credit cards, and personal service not found at banks.  

FIGFCU’s more than 62,000 members have access to a nationwide network of fee-free ATMs and shared branches for everyday banking, member-only discounts through partner services, and financial wellness resources to help members achieve their unique financial goals.  

Mission

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Helping members live their best financial lives.

History

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Nearly 90 years ago, Farmers Insurance Federal Credit Union (FIGFCU) began with a singular mission: to serve the financial needs of Farmers Insurance employees and Agents. Established during the Great Depression, the Credit Union provided a safe and reliable banking alternative exclusively for the Farmers community, focused on personalized service, security, and member-focused financial solutions. Over the decades, FIGFCU grew alongside its members, expanding its offerings and adapting to the evolving financial landscape. What began as a small, exclusive institution has grown into a full-service credit union committed to supporting its members’ financial lives. Today, FIGFCU proudly serves a much broader audience. In addition to Farmers employees, Farmers Agents, their employees, and families, membership is now open to anyone who meets the eligibility requirements. This transformation reflects FIGFCU’s enduring commitment to inclusion, financial empowerment, and exceptional service—values that have guided it since its start.

Membership  

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FIGFCU is open to everyone.  

Membership eligibility for FIGFCU includes:

  • Farmers Insurance employees, agents, and retirees of the Farmers Insurance Group of Companies.
  • Relatives of current FIGFCU members  
  • Everyone else may join through the American Consumer Council (ACC), a nonprofit organization dedicated to consumer education and advocacy. There is no cost to join the ACC.

Products and services

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FIGFCU offers a wide array of financial products and services, including:

  • Deposit Accounts: Including checking, savings, and Certificates.
  • Loans: Home equity, personal, mortgage, (FIGFCU is a Fannie Mae lender), vehicle, commercial real estate, special assistance loans, and credit cards.
  • Digital Banking: Tulee, the Credit Union’s digital banking platform, enables members to view their accounts, make transfers, pay bills, remotely deposit checks, open accounts, get their credit score, and more anytime, anywhere using a mobile device or computer.
  • Farmers Agent Products: FIGFCU offers a range of products designed to meet the unique needs of Farmers Insurance agents, including Folio Direct Deposit, Farmers Premium Trust Accounts, Tax Saver Account, Simplified Employee Pension (SEP) IRA, Farmers Secured Loan and Line of Credit, Farmers Business Loan, Agency Acquisition Loan, Commercial Real Estate (CRE) Loans, and Preferred Agent Mortgage Loan. Farmers Agents can use their Contract Value (CV) to help them qualify for a Farmers Secured Loan, Farmers Secured Line of Credit, an Agency Acquisition Loan, and CRE Loan. 
  • Member Education: Improving the financial well-being of its members is a core tenet of the Credit Union. Education programs offered include:
    • Financial Wellness Check: Designed to help members grow wealth efficiently and avoid costly pitfalls.
    • Education Center: Expert, interactive, online video modules that educate members on managing a budget, improving credit scores, having a family conversation about money, and other important financial topics.
    • Financial Counselors: Certified Financial Counselors are available to provide tailored, candid, practical advice for members.
    • Youth Financial Clubs: Free, engaging, age-appropriate content, and newsletters that help inspire positive financial behaviors
  • Member Services: The Credit Union offers various services to help its members manage their money, including discounts on home buying and selling, tax services, estate planning, and prescriptions.  
  • Financial Planning: Members can access retirement accounts (IRAs) and member education resources to help them live their best financial lives.  

Locations

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FIGFCU operates seven physical branches across Arizona, California, Kansas, Michigan, Oklahoma, and Texas, but is open to residents in all 50 states.[1] The Credit Union is part of the Velera network, enabling members to access more than 30,000 fee-free ATMs and 5,000+ shared branch locations nationwide.[2]

Shared branches

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FIGFCU has shared branch relationships with credit unions nationwide. Current members can visit any of these branches to make deposits, withdraw cash, make a loan payment, transfer money between accounts, and more.  

Governance

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FIGFCU is a federally chartered credit union regulated by the National Credit Union Administration (NCUA). Governance of FIGFCU is provided by a volunteer Board of Directors elected by the membership, ensuring that the Credit Union operates in the best interests of its members.  

Leadership Team

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  • Mirella Reznic, Chief Executive Officer
  • Harland Bengs, Chief Financial Officer
  • Brian Leonard, Chief Lending Officer
  • Sean O’ Reilly, Chief Technology Officer
  • Kathy Chicas, Chief People Officer
  • Myrto Koimtzoglou, Chief Operations Officer

Board of Directors

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  • Rudy Trevino, Chair
  • Lewis Williams, Vice Chair
  • Marilyn Huntamer, Secretary and Treasurer
  • Linda Sanazaro, Director
  • Mike Ashe, Director
  • Mary Barnard, Director
  • Carl Hackling, Director
  • Rob Ratkovich, Director
  • Mark Toohey, Director
  • Michelle Spellerberg, Director

Supervisory Committee

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  • Derek Ferrendelli, Chair
  • Vahe Ghookassian
  • Mary Monesi

Community involvement

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FIGFCU is committed to financial education and community engagement. The Credit Union supports various initiatives promoting financial literacy, including webinars, on-site financial wellness training for special employee groups, and sessions for college students. The Credit Union participates in Toys for Tots, holiday food drives, and partners with The RightWay Foundation to promote financial literacy for young adults aging out of the foster care system. FIGFCU is proud to be a Fannie Mae lender and supports its goal of making housing more accessible and affordable to everyone in every community across the United States. 

Recognition and growth

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FIGFCU currently serves over 63,000 members and manages assets exceeding $1.5 billion.[3] The Credit Union has been recognized for its financial performance and member services, including being named among Newsweek's "Best Regional Banks and Credit Unions 2024."[4] Its Net Promotor Score of 80% is one of the highest in the banking industry.[4]

News and updates

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FIGFCU recently acquired Community Mortgage Funding (CMF), a move aimed at expanding and enhancing the home loan experience for its Members. All operations previously conducted under the CMF name are now fully integrated into FIGFCU’s service, offering its Members greater resources and lending expertise.

References

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  1. ^ "Find A Location Near You". Credit Union Branch & ATM Locator. Retrieved 2025-05-23.
  2. ^ "Nationwide ATM Network for Credit Unions | Velera". www.velera.com. Retrieved 2025-05-23.
  3. ^ "FIGFCU Annual Report" (PDF).
  4. ^ a b "America's Best Regional Banks and Credit Unions 2024". Newsweek. 2023-12-20. Retrieved 2025-05-23.
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