Draft:MasterOps
Submission declined on 28 July 2025 by Chippla360 (talk).
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Comment: In accordance with Wikipedia's Conflict of interest policy, I disclose that I have a conflict of interest regarding the subject of this article. Peter A. Berzin (talk) 20:44, 28 July 2025 (UTC)
MasterOps™ is a business operations optimization platform and management framework developed to help organizations improve performance by aligning leadership, processes, and technology. It was founded in 2021 by Peter A. Berzin, a Ukrainian-American technology executive. MasterOps combines a structured operational methodology with SaaS software and artificial intelligence to assess and improve business execution across a variety of industries.
Overview
[edit]The MasterOps model is structured around three pillars:
- People – Leadership development, role alignment, and team engagement strategies
- Process – Standard operating procedure (SOP) creation, documentation, and workflow optimization
- Technology – Tech stack evaluation for efficiency, usage, and integration across teams
The framework is delivered via consulting engagements, self-guided training, and the web-based MasterOps Manager™ platform.
MasterOps Manager™
[edit]MasterOps Manager™ is a multi-tenant software-as-a-service (SaaS) platform that allows organizations to upload their employee data, documented processes, and technology tools. The platform evaluates this data using a proprietary AI assistant known as M.o.M (MasterOps Mentor).
Key features include:
- A calculated MasterOps Maturity Index (MMI) score based on people, process, and tech
- Recommendations for SOP coverage and refinement
- Software usage and integration analysis
- Role alignment with documented responsibilities
The platform provides exportable reports and is designed for continuous improvement tracking.
MasterOps Academy™
[edit]MasterOps Academy™ is a leadership development and training program operated by the company. The curriculum includes modules in:
- Process definition and documentation
- Technology evaluation and automation
- Operational key performance indicators (KPIs)
- Leadership and team development strategies
Training is delivered through workshops, proprietary playbooks, and interactive AI-based coaching via M.o.M.
Adoption and Use Cases
[edit]MasterOps has been adopted in sectors including residential construction, healthcare services, and business consulting. In one case, a homebuilding company in North Carolina reportedly improved operational capacity by over 100% after applying the MasterOps methodology to streamline internal systems and clarify leadership roles.[1]
Related Entities
[edit]- Peter A. Berzin – Founder of MasterOps
- On The Rock IT Solutions, LLC – Parent company of the MasterOps Manager™ software
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