Draft:John Stephen Oakland

Submission declined on 28 July 2025 by JesusisGreat7 (talk).

This draft's references do not show that the subject qualifies for a Wikipedia article. In summary, the draft needs multiple published sources that are:

in-depth (not just passing mentions about the subject)
reliable
secondary
independent of the subject

Make sure you add references that meet these criteria before resubmitting. Learn about mistakes to avoid when addressing this issue. If no additional references exist, the subject is not suitable for Wikipedia.

Your draft shows signs of having been generated by a large language model, such as ChatGPT. Their outputs usually have multiple issues that prevent them from meeting our guidelines on writing articles. These include:

Promotional tone, editorializing and other words to watch
Vague, generic, and speculative statements extrapolated from similar subjects
Essay-like writing
Hallucinations (plausible-sounding, but false information) and non-existent references
Close paraphrasing

Please address these issues. The best way is usually to read reliable sources and summarize them, instead of using a large language model. See our help page on large language models.

If you would like to continue working on the submission, click on the "Edit" tab at the top of the window.
If you have not resolved the issues listed above, your draft will be declined again and potentially deleted.
If you need extra help, please ask us a question at the AfC Help Desk or get live help from experienced editors.
Please do not remove reviewer comments or this notice until the submission is accepted.

Where to get help

If you need help editing or submitting your draft, please ask us a question at the AfC Help Desk or get live help from experienced editors. These venues are only for help with editing and the submission process, not to get reviews.
If you need feedback on your draft, or if the review is taking a lot of time, you can try asking for help on the talk page of a relevant WikiProject. Some WikiProjects are more active than others so a speedy reply is not guaranteed.

How to improve a draft

Wikipedia:Contributing to Wikipedia – a basic overview on how to edit Wikipedia.
Help:Wikitext – how to use the markup
Help:Referencing for beginners – how to include references
Wikipedia:Article development – how to develop your article
Wikipedia:Writing better articles – how to improve your article
Wikipedia:Verifiability – make sure your article includes reliable third-party sources

You can also browse Wikipedia:Featured articles and Wikipedia:Good articles to find examples of Wikipedia's best writing on topics similar to your proposed article.

Improving your odds of a speedy review

To improve your odds of a faster review, tag your draft with relevant WikiProject tags using the button below. This will let reviewers know a new draft has been submitted in their area of interest. For instance, if you wrote about a female astronomer, you would want to add the Biography, Astronomy, and Women scientists tags.

Add tags to your draft

Editor resources

Easy tools: Citation bot (help) | Advanced: Fix bare URLs

Declined by JesusisGreat7 20 hours ago. Last edited by Citation bot 1 second ago. Reviewer: Inform author.

Resubmit

Please note that if the issues are not fixed, the draft will be declined again.

Elise Brown 5 (talk) 07:55, 28 July 2025 (UTC)

Nationality: British Occupation: Academic, Author, Consultant Field: Quality Management, Operational Excellence, Statistical Process Control, Business Excellence

Career Early Career British Iron and Steel Research Association (1965–1968) – Worked as a research assistant, developing non-destructive analytical methods for steels and related products. Sandoz Products Ltd. (1972–1977) – Senior Research and Development Chemist at the multinational Swiss company. Led a team engaged in developing new optical brightening agents and chemical manufacturing processes, resulting in three patents. Global Chemical Company (1977–1979) – Served as Production Director, overseeing plant operations, processes, and engineering staff.

Academic and Consulting Career University of Bradford (1979–1997) - Professor of Total Quality Management and Head of the European Centre for Total Quality Management. Leeds University Business School (1997–present) - Emeritus Professor of Business Excellence & Quality Management. Oakland (1985–present) - Founder and Chairman. The company specialises in quality management, operational excellence, and data analytics.^[1] Oakland Institute (1996–present) - Head of the research and education division of the Oakland Group, previously known as the European Centre for Business Excellence.

Contributions and Achievements John Oakland has over 40 years of experience in quality management, business excellence, and operational performance improvement. This work has spanned numerous organisations, including government and defence institutions. His research projects in Europe, funded by government and EU programs, have shaped quality management frameworks in various industries. His contributions to the field of quality management have been widely cited in research literature, including references in books and academic journals.^[2]

Key Areas of Expertise Practical application of best practices in quality management. Author of several widely referenced books on quality management, total quality, and statistical process control. Fellow of the Chartered Quality Institute (CQI), the Royal Statistical Society, and the Cybernetics Society. Honorary Life Fellow of the Research Quality Association. Chair of the CQI's Professional Policy Panel and developer of the Quality Professional (QP) Competency Framework (2013–2016).

Books Oakland has authored several influential books in quality management, some of which have been translated into multiple languages.^[3] His books include: Total Quality Management & Operational Excellence (1st–5th eds.)^[4] Oakland on Quality Management^[5] Total Organisational Excellence^[6] Total Construction Management: Lean Quality in Construction Project Delivery^[7]

Research and Publications His research has been published in journals such as California Management Review, Total Quality Management & Business Excellence, and Quality World. Notable papers include: "Preventing High-Profile Product Failures: From Top Management’s Stated Commitment to Walking-the-Talk!" "Defining Quality 4.0" (2021) "Quality 4.0 – Fad, Fiction or the Future?" (2022) "Big Data, Analytics and Statistical Process Control" (2020) "Leadership and Policy Deployment: The Backbone of TQM" (2011) "From Quality to Excellence in the 21st Century" (2005) His work has also been cited in independent research studies on total quality management, business excellence, and statistical process control, highlighting his influence in the academic and business communities.

Recognition and Honors Delivered The Adam Smith Lecture in 1988. First recipient of the International Honorary Lifetime Achievement Quality Award from the Chartered Quality Institute (2017). Plenary Speaker at QMOD25 Global Conference in Seoul (2025), presenting research on Quality 4.0.

Independent Citations and Influence Professor Oakland's work has been cited in multiple independent publications, including academic textbooks, peer-reviewed research papers, and industry reports. Some notable references include: Beckford, J. Quality - A Critical Introduction (Routledge, 1998–2017) – Lists Oakland among the 13 leading quality management experts. Pimental, L. & Major, M., "Key Success Factors for Quality Management Implementation: Evidence from the Public Sector," Total Quality Management & Business Excellence (2016) – Uses Oakland’s 4Ps and 3Cs model of TQM. Chen, R., Lee, Y.D. & Wang, C.H., "Total Quality Management and Sustainable Competitive Advantage," Total Quality Management & Business Excellence (2020) -Adopts Oakland’s process-driven framework in quality research.

External Book Reviews Oakland’s books have received widespread acclaim from industry experts and academic reviewers: Statistical Process Control & Data Analytics Quality World: "A solid and reliable reference to SPC." BSI News: "Outlines all techniques in a non-mathematical, practical way." Quality Assurance News: "Essential reading for implementing SPC." Vince Desmond, CEO, CQI: "Recognizes the impact of quantum computing, big data, and AI." Total Quality Management & Operational Excellence Bill Black, ABB: "The big TQM picture is painted vividly for all to enjoy." Basil Scarsella, CEO, UK Power Networks: "An essential toolkit for managers." Dr. Michel Jaccard: "An instructive integration of ISO norms and total quality." Ian Mitchell, Network Rail: "A must-read text for students and business professionals." Simon Feary, CQI: "A seminal text accommodating the quality landscape's complexities." Total Construction Management – Lean Quality in Construction Project Delivery Simon Ellis, Skanska UK Plc: "A compelling diagnosis for industry improvement." Professor Mike Kagioglou, De Montfort University: "A valuable addition to construction quality knowledge." Glen Ballard, UC Berkeley: "Offers hope for industry transformation." Dean Reed, DPR Construction: "A must-read for all stakeholders in the construction industry."

References

^ https://weareoakland.com
^ https://www.researchgate.net/profile/John-Oakland
^ https://www.gettextbooks.co.uk/author/John_S_Oakland
^ Total Quality Management: Text with Cases. Routledge. 2003. ISBN 978-0-7506-5740-2.
^ Oakland on Quality Management. Routledge. 2004. ISBN 978-0-7506-5741-9.
^ Total Organizational Excellence: Achieving World-class Performance. Routledge. 2001. ISBN 978-0-7506-5271-1.
^ Total Construction Management: Lean Quality in Construction Project Delivery. CreateSpace Independent Publishing Platform. 20 July 2017. ISBN 978-1-5489-9602-4.

[1] ttps://weareoakland.com

[2] ttps://www.researchgate.net/profile/John-Oakland

[3] ttps://www.gettextbooks.co.uk/author/John_S_Oakland

[4] Total Quality Management: Text with Cases. Routledge. 2003. ISBN 978-0-7506-5740-2.

[5] Oakland on Quality Management. Routledge. 2004. ISBN 978-0-7506-5741-9.

[6] Total Organizational Excellence: Achieving World-class Performance. Routledge. 2001. ISBN 978-0-7506-5271-1.

[7] Total Construction Management: Lean Quality in Construction Project Delivery. CreateSpace Independent Publishing Platform. 20 July 2017. ISBN 978-1-5489-9602-4.

[1]

[2]

[3]

[4]

[5]

[6]

[7]